Exchanges and returns

You can return your order up to 14 days after receipt and we will ensure that the purchase amount is credited to your account within five working days of receiving the return shipment.

Easy returns in three simple steps:

Step 1: complete the return form Download the return form here and fill it in completely.

Step 2: send your order

Send the items together with the completed returns form to the address on the returns form. Make sure you provide the package with a Track and Trace code. As a broadcaster you are responsible and we do not want any misunderstandings to arise.

Step 3: receive the purchase amount on your bank account

Once we have received the package, we will ensure that the purchase amount is back in your bank account within five working days.